Biography
- Phil Restivo
Phil
Restivo, founder and president of LeGrande
Affaire, has an interesting story of how
he has succeeded in an industry where
so many others have failed. What are his
secrets? His motivations? His inspirations?
And his vision for the future?
Seeing
how poorly companies in the limousine
industry handled customers and their limousines,
Phil believed he could develop a company
whose sole focus was total service in
an elegant package, and do it the RIGHT
way. With this philosophy, Phil began
Expresso Limousine, his first limousine
company, in 1986, and quickly grew it
to the largest limo company in the area.
In 1995, Phil sold that business in a
deal he could not refuse.
After
further honing his concept and ideas,
he began LeGrande Affaire. Phil’s
vision, perfectionist attitude, and accountability
have been the driving forces in his success.
His belief in the perfect product with
the perfect service with the perfect personnel
has catapulted LeGrande Affaire to become
the largest limo company in the Bay Area
in just over one year. An Amazing Feat!!!
Phil’s
focus on vigorous training, a state of
the art facility, sending out spotters
to assure quality services, simple thank
you letters to all his customers, and
never double booking limousines has increased
his ability to grow his customer satisfaction
and business in such a short time period.
Phil’s
vision for LeGrande is in its infancy.
He plans on growing the concept regionally
beginning with San Francisco and Sacramento
by 2002. Eventually franchising the concept
is where Phil believes his future and
future of the industry lies.
But
there is nothing more gratifying for Phil
than seeing one of his limousines drive
down the street filled with happy customers.