This Page Outlines our Service Terms & Conditions

You agree and understand that all the charges are assessed from LeGrande Affaire Worldwide Ground Transportation. All unpaid deposits and balances are authorized by the credit card holder with either verbal or signed acceptance of the booking contract. Payment is due at the time customer is dropped off. If for any reason full payment is not paid when due, a late charge of one and one-half percent per month will be assessed.


If this agreement is placed in the hands of an attorney and/or collection agency, the undersigned and/or credit card holder agrees to pay all attorney and/or collection fees.


LeGrande Affaire is not responsible for items left in the vehicle at the time.


These limousines required special structural engineering. If any breakdown occurs, the customer will be refunded that portion of the travel charges that relate solely to the time the vehicle is inoperable.


LeGrande Affaire reserves the right to substitute one vehicle for another vehicle providing it is the same or larger size vehicle. All limousines are strictly nonsmoking.


LeGrande Affaire will not be responsible for delays due to traffic conditions, accidents, or any other unforeseeable act of God, and any lost time as a result of thereof will be made up at the end of the scheduled charter.


All reservations require a one-third (1/3) deposit of the total amount of the charter which is non-refundable in the event of any cancellation. If a customer cancels a reservation within 72 hours of the date of the scheduled charter, except airport service where 4 hour cancellation policy exists, said customer will be responsible for full payment of the scheduled charter. Any downsizing of service, vehicle size and/or hours, previously reserved, will not relieve customer from the responsibility of paying the full amount of the original scheduled charter.


In compliance with CPUC Regulation Section 5348.1 & .3 consumption of alcoholic beverages by passengers under 2l years of age is prohibited.


A 15% chauffeur fee, a 9% licensing fee, and a gas surcharge will be applied to all orders.


LIABILITY: This agreement is a contractual arrangement of this company for the hire of limousine service. The customer and the customer’s party are expected to conduct themselves in a manner as to not cause injury to themselves, to third parties or damage to the hired limousine. In the event of any damage to limousine caused by the customer or any guest of the customer, in addition to the hourly rate for the limousine and chauffeur, there will be a minimum charge of $300.00 for the repair and/or general cleaning of the limousine. Decision as to the unusual use/ wear of the vehicle interior and its environs rests solely with the Company and its experience as to general habitation of hired limousine. The Company’s decision is final. The customer and/or contract holder is fully responsible for the repair and/or replacement of any damage to the vehicle by any member of their party. If at any time during the charter the service is terminated due to unruly conduct, damages to the vehicle, abuse of any reason that the Company deems valid, no refund of money will be made.


LeGrande Affaire reserves the right to refuse service as it deems appropriate. Signature or verbal acceptance of the party hiring the vehicle constitutes full and complete agreement and understanding of this contractual agreements. If any part of this agreement is deemed by a court to be unenforceable, the remaining terms and conditions of this agreement shall be severed from the portion the court determined to be unenforceable and all remaining portions of the agreement shall then be enforced separately by the court.


I fully understand the contents of this entire contract and agree to all of the terms and conditions set forth with either verbal or signed acceptance. By selecting the checkbox of acceptance to these Terms and Conditions, and submitting my reservation request, I fully understand that I am waiving my right to dispute any of the charges described herein should they be brought forward by the Company.

Service scheduled Sunday through Friday:

  • If a reservation is cancelled greater than four (4) hours prior to the date and time of service no charge is incurred.
  • If a reservation is cancelled within four (4) hours of the date and time of service the account will be responsible for payment of one-third (1/3) of the reservation amount.
  • If a reservation is cancelled after the chauffeur has left LeGrande Affaire Limousine Service, Inc. property or is dispatched and en route to provide service, the account will be responsible for payment of the full amount of the reservation.

Service scheduled on Saturday:

  • If a reservation is cancelled at any time within twenty-four (24) hours prior to service on Saturday the account will be responsible for payment of the full amount of the reservation.
  • If a reservation is cancelled greater than twenty-four (24) hours prior to the time of service on a Saturday, the account will be responsible for one-third (1/3) of the reservation amount.